|Business Name||Home Instead Senior Care|
|Business Category||Health & Social Care|
Home Instead Senior Care provides award winning home care to people in Broadstairs, Ramsgate and Margate, allowing them to remain independent and continue to live in their own homes for as long as possible.
Our CAREGivers are kind and compassionate and share our commitment to deliver the best quality care to every one of our clients.
Over the years we have had to seek care for our own family members. Dealing with this first hand provides a clear understanding of the need for quality care which is compassionate, flexible and built around the needs and aspirations of the client. This is exactly the kind of service we deliver in Broadstairs, Ramsgate and Margate and all the surrounding areas.
We are delighted to be able to provide a care service of exceptional quality for older people in our local community. The work our team carries out has a positive impact, not only on the people we look after but also their families - this is so very important to us. We aim to deliver home care services that we would be happy for a member of our own family to receive - and that's our promise.
On a daily basis we work as a team to ensure that the standards we strive to achieve are the highest, our CAREGivers are the most compassionate and the service we deliver is the very best it can be.
So, why are we different?
• We turn up on time - every time
• We send the same small team of carers whenever possible and we would never send a stranger
• We do not provide 'care' in fifteen minute - with us it's at least one daily call which is a minimum of an hour
• Our staff ALL undergo an enhanced Disclosure and Barring Service (DBS) checks (formerly Criminal Records Bureau (CRB) and have to provide us with SIX references. In addition to this, we only employ people who we would allow to look after our own family members
• Our Caregivers do not wear uniforms and so to everyone else, they just look like family or friends who are visiting or taking clients out.
• We are very proud of our growing local reputation for providing an excellent service and will never compromise our standards
Our clients include individuals who have come to us themselves, older children who have contacted us on behalf of their parents or relatives, people who receive direct payments from the local authority and clients referred to us by local healthcare professionals (Hospital staff, Doctors, District nurses and Community Matrons, etc). We are also finding that the word is spreading about what we do and our clients are now actually suggesting that their friends call us too! Regardless of how you come to Home Instead, it is our goal to provide the same level of help and care we would want for our own families.
Whether you call it Home Care, Home Help or Domiciliary Care, our aim is to raise the bar in terms of providing quality care for older people across the area of Broadstairs, Ramsgate and Margate . We are viewed as a quality (and a much lower cost) alternative to a nursing home or a residential care home and we have won numerous domiciliary care awards for the in home care we provide. We provide completely tailor-made support for the elderly which may include companionship, home help and personal care in your home services as and when needed. We also specialise in cases of Alzheimer's, dementia and palliative care with staff trained to help any clients with these particular needs. It is also possible for us to assist with respite care in the case of someone looking for a holiday or short term break.
We know what a challenging decision it can be choosing which care provider to trust looking after you or your relatives. We are a people-centred organisation and we look forward to helping you or a loved one continue to lead an independent life. Our office just off the High Street in Broadstairs is always open and friendly and you are more than welcome to pay us a visit at any time.
|Address||1 & 2 Little Cliffsend Farm Chalk Hill|
Kent CT12 5HP
For more information about The Broadstairs & St. Peters Chamber of Commerce, please feel free to contact us on 07925 185052